Category: Tips + Trends

How to turn a negative review into a positive opportunity

How to turn a negative review into a positive opportunity Every business, even the best, will receive bad reviews. Use these opportunities to demonstrate your business’ excellent customer service. Apologize – show you care about their experience and feedback. Stay Calm – don’t respond with negative emotions. Offer a solution to the problem. Offer to […]

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5 Reasons You Shouldn’t Post to All Your Social Media at Once

5 Reasons You Shouldn’t Post to All Your Social Media at Once When posting on your practice’s social media accounts, it’s important to consider the different audiences for each channel. Here’s why you shouldn’t post to every social media account at the same time: Audiences are active on different channels at different times. Demographics vary

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