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What Can Your Patient Management System Do For You?

As a professional in the dental field, you understand the importance of having a patient management system to efficiently run your office, but are you aware of all the capabilities each system offers? Patient management systems are extremely helpful in communicating with your patients, monitoring your online reviews, and furthering your in-office marketing efforts. Here are a few of our favorite patient management system features.

 

Action List

SolutionReach offers a great snapshot of your daily operations through its “Action List.” The Action List shows how many new patients you have, the monthly value of your recall patients, and the number of new reviews you’ve received. If your front desk staff has trouble collecting phone numbers and emails, it gives you reminders of any information you need from patients coming in that day. This helps you keep your files up-to-date and grow your email list. The Action List also has a section that shows you appointment requests from patients, so you can easily schedule new visits.

 



 

Newsletters

Keeping in touch with your patients is a key aspect of marketing your practice. You can create custom newsletters, or many patient management systems offer different pre-made templates for campaigns you want to run. This makes it much easier for anyone to create great-looking emails, even if you’re not a pro. You can use the “Newsletters” feature to ask patients to like you on Facebook, review you on Google, or inform them about a great, new piece of technology in which you have invested. You can even send yourself or others in your practice a test before sending it out so you can ensure it looks perfect!

Check out the different templates Demandforce offers its customers:

 

Groups

Do you have cancellation spots you want to fill quickly? Or, do you want to send a review request only to patients with Gmail addresses? The “Groups” section in SolutionReach allows you to create specific segments of patients so you can target them with unique messaging. You can create groups based on a patient’s email domain, insurance provider, recall overdue status, birthday, procedure, diagnosis, and more!

Reviews

We all know how important reviews are to getting new patients and maintaining your online presence. Lighthouse 360 and other systems offer many features that help you get more reviews and expand their reach. You can customize your post-appointment survey to direct certain patients to different sites to review you and specify how often they receive these emails. You can also connect your patient management system to your social media sites so that reviews are automatically posted as they are submitted. And, don’t forget to respond to your reviews through these systems as well! For our tips on responding to positive reviews, click here.

 

Referral Campaigns

One of the best ways to grow your practice is through referrals. In RevenueWell, you can create custom referral campaigns with incentives to entice patients to refer their friends. You can also view how many referrals you’ve received from each campaign, who your top referring patients are, and how much revenue you’ve received from each referral. This is a great way to test different campaigns and see what works best!

We want you to have all the tools you need to market your practice effectively. These are only a few highlights of the amazing features patient management systems offer you. Most systems also provide great support and tutorials so you can learn them inside and out, ensuring you get the most out of your investment.

Want more recommendations for how to market your practice? Call us today!

 

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16 hours ago

Jackie brought in Stella for a visit to the office and she was so excited to receive her Whiteboard merch! ... See MoreSee Less

Jackie brought in Stella for a visit to the office and she was so excited to receive her Whiteboard merch!Image attachmentImage attachment

Comment on Facebook

So proud of you Stella!

Whiteboard Marketing is the place man!!!!!....they treat ya good here!!♥️

She is so cute!!

3 days ago

We are welcoming Crumbl Cookies to Dublin today and enjoyed getting some tasty treats for the office at their grand opening! Thanks for making our day sweeter! ... See MoreSee Less

We are welcoming Crumbl Cookies to Dublin today and enjoyed getting some tasty treats for the office at their grand opening! Thanks for making our day sweeter!Image attachmentImage attachment

Comment on Facebook

Mmmmmmm looks yummy!

Good to know it’s open. Looks so good.

2 weeks ago

Pizzas and pups today at the office! One of our newest employees, Abbey, met Lacey for the first time and it was a sweet way to end our team lunch today! ... See MoreSee Less

Pizzas and pups today at the office! One of our newest employees, Abbey, met Lacey for the first time and it was a sweet way to end our team lunch today!Image attachment

Comment on Facebook

I miss Lacey!!

2 weeks ago

All smiles underneath the masks this morning at the Paragon Excelleration meeting! It's good to be back at a live event (even if it's socially distant). ... See MoreSee Less

All smiles underneath the masks this morning at the Paragon Excelleration meeting! Its good to be back at a live event (even if its socially distant).

2 weeks ago

Wishing a very special happy work anniversary to our CEO, Sean! We would not be where we are today without you. Your dedication to the team and business shines through as you challenge us to reach new heights each day. ... See MoreSee Less

Comment on Facebook

Happy Anniversary Sean White! Appreciate all that you do.

Hes a Gem!! Good goin Sean!!

Congrats brother!

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