Online Reviews +
Let’s face it. Your dental practice reputation is your brand. What your patients say about you will absolutely determine if a prospective patient becomes a new patient or searches for another dentist in your town.
At Whiteboard Marketing, we truly believe in what we do for our dental clients. And, dental practice reviews and reputation management is one of our favorite and best services.
How our Online Review + Reputation Management Program works:
Online reviews are captured from all the major review sites like Google, Yelp, Healthgrades, BBB, Facebook, and several others. Our software platform collects your patient reviews from across the web and distributes the positive reviews to your practice Facebook, Twitter, and Google My Business pages.
Then, through our online review service, we will:
- Work with your team to fully integrate the reviews service to your website and social media accounts.
- Work within our review platform to aggregate reviews from directories and ensure all reviews emails are set up correctly.
- Acknowledge and respond to new positive reviews as they come in.
- Contact you if a negative review is received, and provide review response strategy. We also will post the response. Negative reviews can be an opportunity to show prospective patients how you handle a certain situation, demonstrate that you care about patients and are committed to providing the highest quality service possible.
- Obtain reviews from your most recent patients while they are “fresh” from their experience with the practice.
If your practice uses a patient reminder program such as SolutionReach, DemandForce, RevenueWell, Practice Mojo, Lighthouse 350 or other, we love working with them! Our review service is the perfect complement to these software programs because we can update the patient post-appointment survey request, send Review Us e-blasts, distribute your patient reviews from these sites, and much, much more.