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All posts by Hanna Ellison

Your Yelp Questions, Answered!

by Hanna Ellison

Posted on July 06, 2018 at 15:57 PM

Yelp can be a very confusing platform for a lot of small business owners. It can be hard to determine if Yelp is the right platform for your industry. It can also be difficult to optimize your profile to get reviews and to be found by potential customers. You may have noticed that Yelp has […]

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What Can Your Patient Management System Do For You?

by Hanna Ellison

Posted on June 15, 2017 at 14:29 PM

As a professional in the dental field, you understand the importance of having a patient management system to efficiently run your office, but are you aware of all the capabilities each system offers? Patient management systems are extremely helpful in communicating with your patients, monitoring your online reviews, and furthering your in-office marketing efforts. Here […]

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Congress Backs Bill on Customer Rights for Online Reviews: What Does this Mean for your Business?

by Hanna Ellison

Posted on November 30, 2016 at 21:44 PM

Have you heard? Two days ago, Congress backed a bill on customer rights for online reviews. This bill will allow consumers to post negative reviews without legal repercussions. According to ABC News, “Supporters of the bipartisan bill say it is needed to ensure freedom of speech in a growing online economy. It was written in […]

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The Power of a Negative Review

by Hanna Ellison

Posted on September 01, 2016 at 17:59 PM

What’s the first thing you do when deciding to try a new restaurant, stay at a new hotel or find a new health care provider? For 88% of consumers, it’s check online reviews. As technology has grown, reviews have become an extremely influential source of information for consumers before buying a product or service. That […]

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How Do You Ask For Reviews?

by Hanna Ellison

Posted on August 03, 2016 at 19:55 PM

Hopefully you know by now that reviews are extremely important to every business. Reviews are the internet version of word-of-mouth marketing nowadays. Consumers trust real people that have experienced your product more than what you say on your website. Most of your potential customers will look at reviews before contacting your business for an appointment. […]

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Should I be Responding to My Positive Reviews?

by Hanna Ellison

Posted on April 28, 2016 at 18:34 PM

You may be carefully monitoring your online reputation for negative reviews, but what about the positive feedback you receive? Are those reviews important? And, do you need to respond to them? Short answer-Yes, No and Maybe. Reviews are the first resource most potential customers go to when deciding to buy a product or service.  According […]

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