Whiteboard Marketing
ACCOUNT MANAGER

Whiteboard Marketing in Dublin, OH is seeking a full-time Account Manager. A minimum of three years of marketing and account management experience is required.

The Account Manager will be responsible for:

·        Managing existing client accounts and relationships

·        Onboarding and managing new clients and seeing through execution of assigned marketing services

·        Serving as the primary day-to-day client contact

·        Providing strategic thinking and consultation to help clients achieve their goals

·        Retaining clients and incrementally growing accounts

Our Account Manager position will not be direct sales oriented. The focus will be to maintain, grow and retain the client relationship.

About Whiteboard Marketing and Our Culture

Whiteboard Marketing is an independent marketing firm with a diverse clientele, ranging from small to medium-sized businesses. Our clients service multiple industries, including dentistry, healthcare, home improvement, assisted living, technology and franchise. We believe in offering our clients completely personalized service, so they truly reap the benefits of an in-house marketing department. This means being responsive to clients’ needs and always putting them first. Our team is comprised of professionals who specialize in their field, from website design to SEO and PPC to social media and more, so that we can all function as one incredible “marketing director” together.

Job Type: Full-time

Requirements:

·        Minimum of 3 years account management experience

·        Agency account management experience a plus

·        Dental practice marketing experience a plus

·        Hands-on marketing experience, including social media management, website projects, email marketing, Pay-Per-Click advertising, SEO, and other key services

·        Proficient knowledge of MS Office Suite (Excel, Word), Google Drive, email marketing systems, Basecamp or other project management systems

Compensation:

·        Salary, based on experience

·        Paid Vacation

·        401k with match after 1 year

  • Health Benefits Offered

Responsibilities:

·        Serve as the day-to-day point of contact for multiple clients

·        Review reporting and analytics with clients on consistent basis

·        Understand clients in detail, including their industry, competitive positioning, and messaging; understand the client’ tactical needs and key strategic aspects

·        Knowledge of traditional and digital marketing strategies, including but not limited to website development, search engine optimization, pay-per-click, social media marketing, online reviews and reputation, blogs, business listings, graphic design, mailers, 3rd party print placement, TV/Radio. Additional training provided

·        Stay current with interactive trends and apply them proactively to meet client needs

·        Translate client requirements into agency requirements; create clear documentation for the internal team

·        Manage task priorities, ensure team members are fully briefed on accounts

·        Responsible for overseeing quality assurance of work delivered to clients and maintaining the highest quality standards

·        Lead client status meetings to prioritize current and upcoming projects

·        Promptly address scope challenges and issues with clients.

·        Identify client project opportunities

·        Identify and execute incremental growth opportunities within current client accounts

Key Competencies:

·        Outstanding knowledge of full suite of services offered by Whiteboard Marketing

·        Impeccable follow-up and execution

·        Outstanding verbal and written communication skills, both internally and externally

·        Ability to manage several projects with vendors and to meet visions and deadlines for those projects

·        Organizational and planning skills

·        Problem analysis and problem-solving skills

·        Ability to make decisions using the best judgment possible

·        Initiative

·        Confidentiality

·        Team player with a positive attitude

·        Motivational

·        Attention to detail and accuracy

·        Adaptability

·        Task-oriented

·        Outstanding time-management skills

Next Steps:

Sound like a perfect job for you? To apply, please submit your resume and cover letter to brittanee@whiteboard-mktg.com.

Schedule your free marketing audit + consultation

We would love to conduct a marketing audit of your current website effectiveness and SEO ranking, local business listings, social media, online reviews and more - at no charge. Then, we’ll get together to discuss our findings and make a few recommendations to more effectively market your brand and get customers.



Whiteboard Marketing

Whiteboard Marketing

5950 Venture Dr.
Dublin, OH 43017

614.562.1912

info@whiteboard-mktg.com

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